List of public services

Name:
Issuance of duplicate documents on technical and professional education

Standard:

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Regulations:

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State service passport:



Service name
Issuance of duplicate documents on technical and professional education
Authority which providing the service
The public service is provided by organizations of technical and professional, post-secondary education (next – the service provider)
Authority which receiving applications and issuing results and issuance
    Applications and results
    1) the registry of the service provider;
    2) non-profit joint-stock company “State Corporation“ Government for Citizens ”(next – State Corporation).
Service recipients  
individuals
Price of the service           
free
Period of service
 
   Periods of public service:
   
     1) from the date of delivery of the documents to the service provider and to the State Corporation – 20 calendar days;
     2) the maximum allowable waiting time for delivery of documents by the customer to the service provider is 10 minutes, in the State Corporation – 15 minutes;
   
     3) the maximum allowable time for servicing customer at the service provider – 30 minutes, in the State Corporation – 20 minutes.
Form of public service
paper
Schedule of work
Schedule of work:
    1) the service provider – from Monday to Saturday including, with the exception of Sunday and holidays, according to the labor legislation of the Republic of Kazakhstan, in accordance with the established schedule of the service provider from 9.00 to 18.00 , with a break for lunch from 13.00 to 14.00;
    2) State Corporation – from Monday to Saturday including, in accordance with the established work schedule from 9.00 to 20.00 without a lunch break, with the exception of weekends and holidays, in accordance with labor law.
    The state service is provided by the choice of services provided in the order of “electronic” queue, without the possibility of accelerated service.
The necessary documents
The list of documents required for the provision of public services when applying customer:
    for the service provider:
      1) a statement in the form, according to the standard of public service;
      2) an identity document
      Confirmation of the acceptance of documents is the issuance of a receipt on the right form of documents in accordance with application 2 to this standard of public service, indicating the name and initials of the person who accepted the documents, also a stamp, incoming number and date.
   
       to the State Corporation:
       1) a statement addressed to the headmaster of the organization of technical and professional, post-secondary education in the form in accordance with Application 1 to this standard of public service, which sets out the circumstances of losing of a document of education or other reasons (change of surname, name, patronymic (if there are), unfitness or errors when filling out the document);
       2) an identity document (for identification).
       Provision of documents in the State Corporation, provided within the framework of this service, shall be issued by receipt of documents in the form, according to Annex 2 to this standard of public services.
       In the State Corporation, the issuance of completed documents is carried out upon presentation by customer of an identity document.
 
      The state Corporation provides delivery services for one month.
      Providing services to customers after one month, upon request.
      Identity documents are a state information resource serving.
      The service receives the written consent of the client to use the data constituting a protected form of secrecy, as well as to provide information provided by the State Corporation, unless it is provided by the law of the Republic of Kazakhstan.
       Requesting documents that can be obtained from information systems from customers is not allowed.
   
The result of the public service
       The result of public service-duplicate documents on technical and vocational education.
Added:
18.10.2016 – 14:28
Recent change:​
30.04.2019 – 06:49The state body which is carrying out reception of applications and delivery of results and delivery
 
Name: 
Issuance of certificates to persons who have not completed technical and professional, post-secondary education
Standard:
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Regulation:
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Паспорт государственных услуг: 

 
Government agency providing service
Public service is provided to technical and vocational post-secondary education organizations      
Government body receiving applications and issuing results and issuance
Receiving applications and issuing the results of the provision of state service are carried out through the office  of the service
Recipients service          
individuals
Cost of the service         
Free
Terms of service
The provision of the state service ;
   1)From the moment of delivery of a package of documents Students in technical and vocational post –secondary education for service providers 3 working days
   2) The maximum allowable waiting time for the service customers-15 minutes
   3)maximum allowable service time service for customers -30 minutes
The form of the provision of puplic services
Paper.
Work schedule
   The schedule of service provider from Monday to Saturday inclusive from 9.00 to 18.00 hours
    lunch break from 13.00 to 14.00 hours, except weekends and holidays, according to the labor legislation of the Republic of Kazakhstan.
    Pre-registration and expedited service is not provided.
Relevant documents
  The list of documents necessary for rendering the state service at the address of the service recipient to the service provider:
   1)an application addressed to the head of the organization for the provision of a certificate in the form in accordance with Annex 2 to this standard of public service;
   2)identity document_(required to identify of the service recipient )
   Confirmation of acceptance of documents is the issuance of a receipt for the receipt of documents indicating the name and initials of the person who accepted the documents ,stamped ,incoming number and date ,according to Annex 3 to this standard.
The result of the public service
   Result of rendering of the state service is the certificate issued to the persons who have not completed technical and professional, post-secondary education in the form according to Appendix 1 to this standard of the state service.
Added:
18.10.2016 – 14:19
Recent change:
30.04.2019 – 06:49

 

Name:
Transfer and rehabilitation of students in educational institutions implementing educational programs of technical and professional, post-secondary education
Standard:

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Regulation:

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The passport the state service:
The name of the service
 
Transfer and rehabilitation of students in educational institutions implementing educational programs of technical and professional, post-secondary education
 
State body providing the service
The state service is provided by the organizations of technical and professional, post-secondary education (hereinafter-the service provider).
The state body which is carrying out reception of applications and delivery of results and delivery
 
Acceptance of the application and issuance of the result of public services are carried out through the office of the service provider.
 
Recipients of services          
natural person
Service cost   
free
 
Terms of service
 
 
Terms of rendering the state service:
      for translation:
      from the moment of delivery of the package of documents to the service provider – within one month, but not later than five days before the beginning of the next examination session of the host educational organization.
      In case of moving of parents or legal representatives of the minor trained to other place of residence, its transfer not in the vacation period at representation of supporting documents is allowed.
      for restoration:
      from the moment of delivery of the package of documents to the service provider – within two weeks from the date of its submission;
      to restore the deductions during the semester for non-payment of tuition, in case of debt repayment:
      within four weeks after the day of deduction upon presentation of the document on repayment of the debt on payment, within three working days;
      the maximum allowable waiting time for the delivery of documents by the service recipient is 15 minutes;
      the maximum allowable service time is 15 minutes.
The form of the provision of public services
 
Paper
 
Work schedule
 
Work schedule of the service provider from Monday to Saturday inclusive, except for weekends and holidays, according to the labor legislation of the Republic of Kazakhstan, in accordance with the established work schedule of the service provider from 9.00 to 18.00 hours, with a lunch break from 13.00 to 14.00 hours
 
Relevant documents
The list of documents necessary for the purpose of rendering the state service for transfer from one specialty to another, from one form of training to another, from one language Department to another, from training on a paid basis to training under the educational order in one educational organization at the address of the service recipient to the service provider:
      The list of documents necessary for the purpose of rendering the state service for transfer to other organization of education at the address of the service recipient to the service provider:
      1) transfer application (in any form);
      2) a copy of the student’s record book (or progress book), certified by the signature of the head of the educational organization, from where he is transferred.
      The list of documents necessary for the purpose of rendering the state service for restoration at the address of the service recipient to the service provider:
      1) application for restoration (in any form);
      2) certificate issued to persons who have not completed education in the form approved by the order of the Minister of education and science of the Republic of Kazakhstan dated June 12, 2009 No. 289 “on approval of forms of certificate issued to persons who have not completed education” (registered in the Register of state registration of normative legal acts No. 5717).
      For students on a paid basis, deducted during the semester for non-payment of tuition, a document on repayment of arrears of payment.
 
The result of the public service
The result of the public service is an order to transfer or restore students to an educational institution of technical and professional, post-secondary education.
 
 
Added:
18.10.2016-14: 16
Recent change:
30.04.2019 — 06: 48

 

Name:
Granting academic leave to students in educational institutions
Standart:

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Regulation:

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State service passport:
 
 Service Name:
 Granting academic leave to students in educational institutions
 Government body providing the service
 The public service is provided by organizations of technical and professional, post-secondary, higher and postgraduate education (hereinafter referred to as the service provider).
 The state body responsible for receiving applications and issuing results and issuing
 Прием заявления и выдача результатов оказания государственной услуги осуществляется услугодателями.

 Service recipients         
 Individuals
 Service cost          
 is free
  Terms of service
 
 The term for the provision of public services:
   1) from the date of delivery of the package of documents to the service provider – 3 (three) business days;
   2) the maximum allowable waiting time for delivery of a package of documents by the service recipient is 20 (twenty) minutes;
   3) the maximum allowable time for servicing a service recipient is 30 (thirty) minutes.
 The form
 provision of public services
Paper form.
 Schedule
 The work schedule of the service provider is from Monday to Friday from 9.00 to 18.30, lunch break from 13.00 to 14.30 hours, except weekends and holidays, in accordance with the labor legislation of the Republic of Kazakhstan.
 The application is accepted and the result of the provision of public services is provided from 9.00 to 17.30 hours with a lunch break from 13.00 to 14.30 hours.
 The public service is provided on a first come, first served basis and expedited basis.
 Required documents
 The list of documents required for the provision of public services when applying the service recipient:
for the provision of academic sick leave for a period of 6 to 12 months:
   1) a statement of the service recipient (or his legal representative) on the provision of academic leave in the name of the head of the educational organization in the form in accordance with Appendix 1 to this standard of public service;
   2) the conclusions of the medical advisory commission (hereinafter – the MAC) at the outpatient organization.
for the provision of academic leave in case of tuberculosis disease lasting no more than 36 months:
   1) a statement of the service recipient (or his legal representative) on the provision of academic leave in the name of the head of the educational organization in the form in accordance with Appendix 1 to this standard of public service;
   2) decisions of the Centralized Medical Advisory Commission (hereinafter – CMAC) of the TB organization;
to provide academic leave until the child reaches the age of three years:
   1) a statement of the service recipient (or his legal representative) on the provision of academic leave in the name of the head of the educational organization in the form in accordance with Appendix 1 to this standard of public service;
   2) documents (certificate) on the birth, adoption or adoption of a child
to provide academic leave to draftees:
   1) a statement of the service recipient (or his legal representative) on the provision of academic leave in the name of the head of the educational organization in the form in accordance with Appendix 1 to this standard of public service;
   2) a summons to call up for military service;
 Result of public service
 The result of the provision of public services is a duly certified copy of the order of the head of educational organizations to provide students with academic leave indicating their start and end dates, or a reasoned response to refuse to
provide public services on the grounds established by clause 10 of this public service standard.
 Form for the provision of the result of the provision of public services: paper.
Add:
17.05.2018 — 06:34
Last changes:
30.04.2019 — 06:52

 

Name:
Provision of dormitories for students in technical and vocational education institutions
Standard:

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Regulation:

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The passport the state service:
 
 The name of the service
 Provision of dormitories for students in technical and vocational education institutions
 State body providing the service
 The state service is rendered by the organizations of technical and professional education (further-the service provider) having hostels.
 The state body which is carrying out reception of applications and delivery of results and delivery
 Acceptance of applications and delivery of results of rendering of the state service are carried out through office of the service provider.
 Recipients of services  
 natural person
 Service cost          
 free
 Terms of service
 
 Term of rendering the state service:
   1) from the moment of delivery of documents to students in institutions of technical and vocational education (hereinafter-service recipient) a service provider is 10 working days;(not provided by the legislation, the deadline for the submission of documents is set on the basis of section 9 of article 47 SAM About education);
   2) the maximum allowable waiting time for delivery of documents by the service recipient is 15 minutes;
   3) the maximum allowable service time of the service recipient is 30 minutes.
 The form of the provision of public services
 paper.
 Work schedule
 The schedule of work of the service provider from Monday to Saturday inclusive from 9.00 to 18.30 hours, with a lunch break from 13.00 to 14.30 hours, except weekends and holidays, according to the labor legislation of the Republic of Kazakhstan.
 Pre-registration and expedited service is not provided.
 Relevant documents
 The list of documents necessary for rendering the state service at the address of the service recipient to the service provider:
(the legislation is not provided, the list of documents is formed proceeding from item 9 of Art. 47 of ZRK About education)

   1) an application addressed to the head of the organization for the provision of a place in the hostel in the form, according to Annex 2 to this standard;
   2) certificate of family composition, if there is a family;
   3) a copy of the death certificate of the parent (s) (for orphans);
   4) certificate of presence in the family of 4 or more children (for children from large families);
   5) certificate of disability confirmation in the form approved by the order of the Minister of labor and social protection of the Republic of Kazakhstan dated April 1, 2014 No. 142-I (registered in the Register of state registration of normative legal acts No. 9377);
   6) certificate of confirmation of the right to receive state targeted social assistance or certificate of absence of targeted social assistance for children from families in which the per capita income is below the subsistence minimum;
   7) the document proving the identity (for identification).
 Confirmation of acceptance of documents is the issuance of a receipt indicating the name and initials ofthe person who accepted the documents, as well as a stamp, incoming number and date.
 The result of the public service
 The result of rendering the state service-the direction about providing the hostel to the trained in the organizations of technical and professional education in the form according to Appendix 1 to this standard of the state service.
Added:
18.10.2016 — 15: 06
Recent change:
30.04.2019-06: 50​
 
Name:
Provision of free meals to certain categories of citizens, as well as persons under the care (guardianship) and patronage, students and pupils of organizations of technical and professional, post-secondary and higher education.
Standard:

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Regulation:

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 The passport the state service:
 The name of the service.
 Provision of free meals to certain categories of citizens, as well as persons under the care (guardianship) and patronage, students and pupils of organizations of technical and professional, post-secondary and higher education.

 State body providing the service
 The state service is provided by local Executive bodies and higher educational institutions (hereinafter-the service provider).
 The state body which is carrying out reception of applications and delivery of results and delivery
 Acceptance of the application and issuance of the result of the public service is carried out through the office of the service provider.
 Recipients of services
 physical person
 Service cost            
 Free
 Terms of service
 
 Term of rendering the state service:
   1) from the date of delivery of the package of documents to the service provider – 10 calendar days;
   2) the maximum allowable waiting time for the delivery of documents by the service recipient-20 minutes;
   3) the maximum allowable service time of the service recipient is 30 minutes.
 Form provision of public services
 Paper
 Work schedule
 Schedule of the service provider — Monday through Friday inclusive, except days off and holidays, according to the labor legislation of the Republic of Kazakhstan in accordance with the established schedule of the service provider from 9.00 hours to 17.30 hours with lunch break from 13.00 to 14.30.
 Relevant documents
 The list of documents required for the provision of public services when applying for a service recipient:
   1) a written application in any form of parents or persons replacing them in the name of the head of the service provider;
   2) copies of birth certificate – for children from large families;
   3) copies of certificates of approval of guardianship( guardianship), foster care-for orphans and children left without parental care, brought up in families;
   4) certificates of disability-to disabled persons and invalids since childhood, to disabled children or copies of the medical report of psychological-medical-pedagogical consultation-for children with limited opportunities in development;
   5) certificates confirming belonging of the applicant (family) to recipients of the state address social assistance provided by local Executive bodies for children from families having the right to receive address social assistance;
   6) information on income received (wages of working parents or their substitutes, income from business and other activities, income in the form of child support and other dependents) – for children from families that do not receive state targeted social assistance, in which the per capita income is below the subsistence minimum
 The result of the public service
 The result of the provision of public services decision in any form to provide free food or refusal.
 Form of provision of result of rendering of the state service: the paper.
Added:
17.05.2018 – 06:34
Recent change:
30.04.2019 – 06:52

 

 Name:
 Acceptance of documents for certification for assignment (confirmation) of qualification categories to pedagogical workers and persons equated to them of educational organizations implementing programs of preschool education and training, primary, basic secondary, General secondary, technical and professional, post-secondary education
 Standard:

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 Regulations:

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State service passport:
 
 Service name
 Acceptance of documents for certification for assignment (confirmation) of qualification categories to teachers and equivalent persons of educational organizations implementing programs of pre-school education and training, primary, basic secondary, general secondary, technical and vocational, post-secondary education
 Organ of government providing the service
  State service is provided by local executive bodies of regions, cities of Astana and Almaty, districts and cities of regional significance, organizations of preschool, primary, basic secondary, general secondary, technical and vocational, post-secondary education (hereinafter referred to as the service provider).
            
 The state body responsible for receiving applications and issue of results and issuance
 Reception of documents and the issuance of the result for the provision of public services is carried out through the office of the service provider.
Service recipients 
 individuals
 
 Service cost is             
 free
 Terms of service 
 Terms of public service – 20 minutes.
   1) the maximum allowable waiting time for delivery of a package of documents is 20 minutes;
   2) maximally allowable service time is 20 minutes
 Form of public service
 paper
 Schedule
 The work schedule of the service provider is from Monday to Friday, from 9 a.m. to 6 p.m., 6.30 p.m., with a lunch break from 13 a.m. to 2 p.m., 2.30 p.m., except weekends and holidays, in accordance with the labor legislation of the Republic of Kazakhstan.
 Documents are accepted and the results of the provision of public services are issued from 09.00 hours to 17.30 hours with a lunch break from 13.00 hours to 14.00, 14.30 hours.
 Reception is carried out in the order of priority, without prior appointment and expedited service.
 Required documents
 The list of documents for certification on the assignment (confirmation) of qualification categories of pedagogical work and equivalent persons of educational institutions, training programs for preschool education and training, primary, basic secondary, general secondary, technical and vocational, post-secondary education:
   1) an application for certification in accordance with Application 2 to this Standard.
   2) a copy of an identity document;
   3) a copy of the diploma of education;
   4) a copy of the document on advanced training;
   5) a copy of the document
   6) a copy of the certificate of the previously assigned qualification category (except for pedagogical workers who have switched from higher education organizations and do not have qualification categories);t confirming the labor activity of the employee;
   7) information on professional achievements (if any) in accordance with the Rules for carrying out and conditions for certification of civil servants in the field of education and science, as well as with the Rules for carrying out and conditions for certification of teachers and equivalent persons occupying positions in educational organizations implementing educational curricula of preschool, primary, basic secondary, general secondary, technical and vocational, post-secondary education, approved by order of the acting Minister of Education and Science of the Republic of Kazakhstan dated August 7, 2013 No. 323 (registered in the Register of State Registration of Normative Legal Acts No. 8678).
 Result of public service
 The result of the provided public service is the issuance of a receipt on the acceptance of documents for certification for the assignment (confirmation) of the qualification category to teachers and equivalent persons of educational organizations implementing programs of pre-school education and training, primary, basic secondary, general secondary, technical and vocational, post-secondary education in accordance with Appendix 1 to this Standard.
Added:                                          
04/30/2019 – 06:48                         
Last changes:
10/18/2016 – 14:12                             

 

Name: 
Acceptance of documents in the organization of technical and professional, post-secondary education
Standard:

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Regulation:

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The passport of the state service:

 Service name 
 Acceptance of documents in the organization of technical and professional, post-secondary education
 State body providing the service
 The state service is provided by the organizations of technical and professional, post-secondary education (hereinafter-the service provider).
 The state body which is carrying out reception of 
 Applications and delivery of results and delivery
 Acceptance of applications and delivery of results of rendering of the state service are carried out through office of the service provider
 Recipients of services
 individual
 Service cost    
 free
Terms of service Terms of service  
 Delivery time:
   1) from the moment of delivery of a package of documents to the service provider for the service recipients arriving:
 full-time education – from June 20 to August 20;
 distance learning education (for evening) forms of training – from June 20 to September 20.
   2) maximum allowable waiting time for the delivery of documents by the service recipient-15 minutes;
   3) maximum allowable service time is 15 minutes. (the legislation is not provided, the term is established proceeding from item 6 of
Art. 26 of ZRK “about education”).
 The form of the provision of public services
 paper.
Work schedule
 Work schedule of the service provider from Monday to Saturday inclusive, except for weekends and holidays, according to the labor legislation
 of the Republic of Kazakhstan, in accordance with the established work schedule of the service provider from 9.00 to 18.30 hours,
with a lunch break from 13.00 to 14.30 hours.
 Pre-registration and expedited service is not provided.
Relevant documents
 The list of documents necessary for rendering the state service at the address of the service recipient to the service provider:
(the legislation is not provided, the list of documents is formed proceeding from item 6 of Art. 26 ZRK “About education”).
   1) application for admission in any desired form;
   2) the original document on education;
   3) photos size 3×4 cm in the amount of 4 pieces;
   4) medical certificate form 086-U c a copy of fluorography (for disabled people ) and the II group and disabled children, the conclusion mediko-social examination), approved by order of the acting Minister of health of the Republic of Kazakhstan dated 23 November 2010 № 907 (registered in the Register of the state registration of regulatory legal acts for No. 6697);
   5) certificate of unified national testing or integrated testing (if available);
   6) the document proving the identity (for identification).
 Documents proving the identity of the service recipient are presented personally or by legal representatives.
 Service recipients-foreigners and stateless persons, also submit a document determining their status, with a mark on registration at the place
 of residence:
   1) foreigner — residence permit of a foreigner in the Republic of Kazakhstan;
   2) stateless person-certificate of stateless person;
   3) refugee-refugee certificate;
   4) a person seeker-certificate of person seeker;
   5) oralman-certificate of oralman.
 The service recipient is issued a receipt for the receipt of documents in the form, according to the Annex to this standard of public service,
indicating:
   1) list of submitted documents;
   2) surname, name, patronymic (if any), position of the employee who accepted the documents, as well as his contact details
 
 The result of the public service
 The result of the provision of public services is a receipt for the admission of documents to an educational institution of technical and professional, post-secondary education in according to Annex 1 to the standard of public services.
Added:
18.10.2016 — 15:08
Recent change:
30.04.2019 — 06:51
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